Your information, handled honestly.

Last updated: 2026-04-24

Mountville Motor Sales ("we," "us," "our") respects your privacy. This policy explains what we collect, how we use it, and your choices. Plain English where we can. The legal stuff is here when you need it.

What we collect

When you fill out a form, text us, call us, or visit the dealership, we may collect:

Contact info: name, phone, email, mailing address.
Vehicle interest: what type of car you're looking for, your budget.
Financial info you choose to share: down payment range, income type, employment, references — for the purpose of evaluating financing.
Communications: the text messages, calls, and emails between us.
Identity verification: driver's license, proof of address, proof of income — collected at the dealership for closing.
Web data: basic page-view info if you visit our website (we don't track you across other sites).

How we use it

To respond to your inquiry and help you find a vehicle.
To evaluate financing options if you apply.
To complete the sale and ongoing servicing of your loan if we do business.
To send you transactional messages (appointment reminders, payment reminders, account updates).
To send occasional marketing messages (only if you've opted in via TCPA consent on our forms — you can opt out anytime by replying STOP).
To comply with applicable laws (FTC, FCRA, state regulations).

Who we share with

We don't sell your information. We may share it with:

Service providers we use to operate (CRM, payment processor, vehicle history reports). These providers are bound by their own privacy obligations.
Government authorities when legally required (subpoena, court order, regulatory request).
Credit reporting and verification services when applying for financing — limited to what's needed to verify your information.

Text messages (TCPA)

By submitting your phone number on our forms or texting us first, you agree we can text you about your inquiry, appointments, financing, and payment reminders. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. Our texting cadence is purpose-driven, not promotional spam.

Cookies

Our website uses minimal cookies for basic functionality (e.g., remembering your form progress so you don't lose it if you switch tabs). We don't use third-party tracking cookies, advertising cookies, or behavioral profiling on our own site. If you arrived from a paid ad, the originating ad platform (e.g., Facebook, Google) may have their own tracking — refer to their policies.

Your rights

Access: ask us what information we have on you.
Correction: ask us to fix anything that's wrong.
Deletion: ask us to delete your information (subject to legal retention requirements for financing records).
Opt-out of marketing: reply STOP to texts, or call us to remove from marketing lists.

To exercise any of these, contact us — see below.

How we protect your information

We use industry-standard security measures (encrypted transmission, access controls, secure document handling). No system is 100% secure, but we take this seriously and audit our practices regularly.

Children

Our services are for adults 18+. We don't knowingly collect information from anyone under 18. If you believe a minor has submitted information, contact us and we'll delete it.

Changes to this policy

We may update this policy as our practices evolve or as required by law. The "Last updated" date at the top reflects the most recent change. Material changes will be posted here.

Contact us about privacy

Questions about this policy or your information?

Phone: 717-681-9610
Mail: 806 Lancaster Ave, Columbia, PA 17512